Frequently Asked Questions
Everything you need to know about shopping with Fayt The Label.
What is Fayt The Label's return policy?
We offer returns for store credit within 21 days of delivery for all full-priced items. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are final sale unless deemed faulty.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic express shipping usually arrives within 1-3 business days, while standard shipping takes 3-7 business days. International delivery times vary by location.
How do I find my correct size?
We aim for consistency in our sizing, which generally runs true to size. You can find a detailed size guide on each product page with specific measurements. If you are between sizes, we recommend checking the fabric description for stretch levels.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery timeframes are calculated at checkout based on your specific country and region.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna for eligible customers.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.